If you’re looking to switch to Jio but want to keep your existing number, the process of porting your number is easier than you may think. Follow these simple steps to make the switch to Jio while retaining your current phone number.
Step 1: Check Eligibility
Before initiating the porting process, ensure that your number is eligible for porting. Your number should be active, not in the process of being disconnected, and should have been active with your current operator for at least 90 days.
Step 2: Send an SMS to Generate Unique Porting Code
To port your number to Jio, you need to generate a Unique Porting Code (UPC). Send an SMS from your existing number to ‘1900’ in the following format: PORT
Step 3: Receive UPC from Your Current Operator
After sending the SMS, you will receive an SMS from ‘1901’ with your UPC (Unique Porting Code). This code is essential for initiating the porting process, so make sure to keep it safe.
Step 4: Visit Nearest Jio Store or Retailer
Head to the nearest Jio store or retailer with your UPC, a passport-sized photograph, and a valid proof of identity and address (Aadhar card, Voter ID, Passport, or Driving License).
Step 5: Fill Porting Form and Choose Your Plan
At the Jio store, fill in the Customer Application Form (CAF) and the Mobile Number Portability (MNP) form. Choose a Jio plan that best suits your needs.
Step 6: Submit Documents
Submit the filled forms along with your photograph and proof of identity and address to the Jio representative.
Step 7: Get New Jio SIM Card
Once your documents are verified, you will be provided with a new Jio SIM card.
Step 8: Activate Your New Jio SIM
Insert the new Jio SIM card into your phone. It may take a few hours for the new SIM to be activated and for your old number to start working on the Jio network.
Step 9: Follow-Up on Porting Status
You will receive an SMS on your old number once the porting process is complete. Ensure that you follow up in case of any delays or issues.
FAQs (Frequently Asked Questions)
Q1: How long does the porting process take?
A: The porting process usually takes 7-10 days to complete. However, it can vary depending on your current service provider.
Q2: Can I port my number if I have an outstanding bill with my current operator?
A: Yes, you can port your number even if you have outstanding dues. However, you will need to clear any pending payments before the porting process can be initiated.
Q3: Will I face service disruption during the porting process?
A: There might be a brief period of service disruption during the porting process, usually lasting a few hours. It’s advisable to make the switch during a time when you can afford to be without phone service temporarily.
Q4: Can I cancel the porting request after initiating the process?
A: Yes, you can choose to cancel the porting request within 24 hours of initiating the process. After that period, the porting process cannot be halted.
Q5: Will I lose any existing balance or validity on my current number when I port to Jio?
A: Any existing balance or validity on your current number will not be carried over when you port to Jio. Make sure to utilize any remaining balance before initiating the porting process.
Q6: Do I need to inform my current operator before porting to Jio?
A: No, you do not need to inform your current operator before initiating the porting process. Your new operator (Jio) will handle the porting process for you.
Q7: Can I change my mind and switch back to my old operator after porting to Jio?
A: Yes, you can switch back to your old operator, but you will need to wait for 90 days before initiating another porting request.
Q8: Is there a fee for porting my number to Jio?
A: As per TRAI (Telecom Regulatory Authority of India) guidelines, operators cannot charge you for porting your number. However, standard network charges may apply.
Q9: Can I port my number to Jio from any telecom operator in India?
A: Yes, you can port your number to Jio from any telecom operator in India, provided you meet the eligibility criteria for porting.
Q10: Can I port my number to Jio if my current number is part of a corporate plan?
A: Yes, you can port your corporate number to Jio. However, you may need to provide additional documentation or authorization from your company for the porting process.
In conclusion, porting your number to Jio is a straightforward process that allows you to switch to a new network without losing your existing number. By following these simple steps and guidelines, you can seamlessly transition to Jio and start enjoying their services with your familiar phone number.
